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I am not an expert on these tablets by any means but I do repair xbox, psp, computers and other electronics. I would say if you used a charger with that was not the correct voltage their is a very good chance that this error has nothing to do with the firmware install and more to do with burnt electronics. If HCH has never seen that error from anyone after firmware install that furthers my point. If the option to send it back is out I would open it and take a look around. You may get lucky and see a burnt trace or other component that may be able to be replaced.Good luck